MSC Cruises offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. - €200 for cancelled cruises of 7 nights or longer; - between €200 and €400 per cabin based on each specific cruise for cancelled MSC Grand Voyage cruises. Answer 1 of 2: We booked a cruise in Feb 28. Cruise Reviews and Reports for cruise lines operating from Australia / New Zealand, Australia / South Pacific - things I wish I knew before I cruised including port info. I have actually had 3 cruises cancelled and although they’ve all agreed to a refund, it goes back to Cruise 1st ( Third Party Travel Agent) Interestingly owned by Royal Caribbean and they are not passing it on. Saga cruise requires 2 dose vaccine to cruise with them. Suggest you contact BOTT & CO and join the Class Legal Action to get what's rightly yours - FULL REFUND. The agency gave the company its F rating for failing to … Because the covid-19, we were forced to cancel the reservation and MSC waived the penalty for us. Final credit did come through, from MSC, at the 60 day mark of CC dispute. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Guests booked in single cabins will receive 50% of the standard on board credit mentioned above, based on the length of their cruise. How do I even get started picking a cruise? Call MSC Cruises now at +1-833-253-9978 to get information about the cruise company and its destinations, excursions and deals. One name change per reservation is allowed within 89 days of sailing for a fee of $75. more, Reply to: MSC still no refund (17. MSC's Cruise Assurance Program, mentioned below, expired on October 31, 2020. MSC Cruises, its employees and agents accept no responsibility for loss, damage or theft of guests’ luggage or personal effects. Eventually you will get your refund, be patient wait for … MSC Cruises announced today a further extension of the temporary pause of its U.S.-based sailings through to and including March 31, 2021, according to a press release. 3-4 days cruise certificate privileges redemption center, Marella refund credit & booking incentive, HAL Amsterdam, Rotterdam, Volendam, Zaandam cabin choices. Check-in online is available up to 48 hours before your cruise departs. We booked a (ta && ta.queueForLoad ? Dec 2020). MSC Cruises: 60 to 90 days. *refundable and valid for any period of the year. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108706212', '');}, 'log_autolink_impression');cruise in Feb 28. Update, 12/7/2020: On October 31, the U.S. Centers for Disease Control and Prevention allowed its no-sail order to expire and issued a conditional sailing framework, to which all ships must adhere in order to resume cruising. Answer 1 of 112: MSC UK has changed their T&C to suit themselves, how can it be legal. MSC CRUISE ASSURANCE - FLEXIBLE CANCELLATION POLICY: Effective March 10, 2020 for ALL CRUISES sailing on or before Oct. 31, 2020 MSC Cruises USA is allowing new and existing bookings to cancel up to 48 hours prior to their cruise departure and reschedule for a future date. Under normal circumstances, passengers booked in standard cabins on voyages of 14 nights or fewer must cancel at least three months before the sailing date in order to receive a full refund. MSC Cruises Cancellation Policy: Can I Get a Refund? Last spring, MSC Cruises told customers of cancelled voyages that they would receive requested refunds within 60 days. Booking Terms and Conditions: please refer to the Brochure available at your nearest Travel Agent, or check the MSC Cruises website for your country 1.1 In order to proceed with a Booking, the Passenger must contact the Company or one of the Company’s authorised Sales Agents or representatives. What are cruise dress codes? Read the Terms and Conditions that apply when you make a booking with MSC Cruises. *refundable and valid for any period of the year. You could try your card company, but I fear you may be out of time now. How much are alcoholic drinks? Last spring, MSC Cruises told customers of cancelled voyages that they would receive requested refunds within 60 days. The global spread of COVID-19, or coronavirus, is causing significant changes to the way we travel. MEDITERRANEAN CRUISES – MSC Magnifica and MSC Grandiosa Important update (7 Jan, 2021): We will welcome you on board MSC Grandiosa (7-night cruise) from January 24th, 2021 and MSC Magnifica (10-night cruise) from February 14th, 2021, cruising in the Mediterranean*. Oceania Cruises: Up to 90 days. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. How long do you have to let the line know you won't be sailing, and will you get your money back? "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. We have two bookings on this cruise , One have received the refunds on June. We look forward to sailing with you in calmer waters very soon! What will be the value of the Future Cruise Credit? - €200 per cabin for cruises of 7 nights or longer - between €200 and €400 per cabin based on each specific cruise for cancelled MSC Grand Voyage cruises *refundable and valid for any period of the year. If they cancel your cruise you are entitled to full refund of money paid according to their T&C. If they cancel your cruise you are entitled to full refund of money paid according to their T&C. What kind of insurance do I need? I noticed on MSC USA, if I cancel now I will only FCC valid until end of 2021, however if they cancel, currently for cruises up to April 30th only, MSC will offer 125% FCC or full refund. We have phoned and asked for a refund and been told 'the company isn't offering refunds, only vouchers'. What do you wish someone told you before your 1st cruise? Answer 1 of 2: We booked a cruise in Feb 28. government taxes, fees & … First, tell us WHERE YOU LIVE if that info isn't in your profile! Visit the website for more information. In light of the global health crisis, MSC has created the Cruise Assurance Program, which allows booked passengers to cancel up to 48 hours prior to embarkation for sailings departing through October 31, 2020. These terms do not include tours involving flights, trains, special events, overland stays, hotel stays or private arrangements. © Copyright Regal Sea Media LLC 2021. Discover the MSC Cruises refund policy for the cancelled cruises due to Covid-19 crisis. You've booked your cruise, you're looking forward to it, and then the unthinkable happens: you have to cancel. Cruisers choosing the FCC must claim it on the cruise line's website; those opting for the refund must contact MSC at 1-866-420-3584 no later than December 15, 2020. MSC CRUISES & CRUISE GURU GENERAL TERMS AND CONDITIONS January 2021 Page 2 Credit card fees may be charged on final balance for both Mastercard and … MSC Cruises South Africa offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. The only way is AVOID any future MSC cruises - MSC can't be TRUSTED. Totally agree. But MSC and other cruise lines are … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cruise.blog always recommends that passengers purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely the cruise itself. MSC cruises generated 227 complaints to the Better Business Bureau over the past 12 months. But what is the MSC cruise refund policy? 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