Product Sizing All sizes shown on the website are UK/EU sizes, but the sizes on your shoes and Invoice are US sizes. I have worn Classic Crocs as an inside the house slipper for years. These fit the bill nicely, but the sizing is a little strange if you are a true 11.5. Wear them to school, wear them to run errands, wear them to church! Me thinking it’s no problem turned out to be a big problem. In the Classic Crocs I wear a size 11 and I ordered a 11 in this LiteRide version of Crocs. I wear my boots - 4 pairs - for work and play. So I would say an 8-9 croc size should fit a UK 8. Free Shipping, Easy Exchanges Where is the shipment quality control? Size charts can be found in the link under the size selections on each product page or individually in the links below: Women's; Men's ; Unisex; Kids' Risk Free Shopping. Have to say, it's hard to find that sort of customer service anymore. see size chart. Discover how your Crocs are supposed to fit today with the help of our women's, men's, unisex and kids' size charts. They all say there is nothing wrong With their site and it is a security function they have set up. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I liked the Jibbitz charm promotion so I can spruce up my daughter's shoes. I had not received them so I notified the company. Share. I made a couple of phone calls since then to find out where they could be since originally was told delivery within 7 days. I never received an email or anything notifying me that I needed to re-order. The crocs … CROCS replied with they don’t have communications with their warehouse. You don’t communicate with the facility Handling your merchandise?" I had a gut feeling something wasn't right so I called back to see if the order was shipped still wasn't even shipped by Friday (yet my original order I placed first was ship the day after I placed the order) so I just called again today following Tuesday was informed that it was shipped yesterday and she would email me the tracking number in 5 minutes is been 45 minutes and still nothing. If you've got an old pair or have owned Crocs before Crocs sizing changed in the summer of 2014, which means how you work out your U.K. size is now different. I called today asking to speak with a manager because 1 customer service representative told me my correct order was shipped on Monday (today is Tuesday) and called back when I never received the email she was said she was going to send me to track the item to be told by another customer service representative that my order has not been shipped. Posted on September 30, 2020 by . Write a review on ProductReview.com.au! I wouldn't of wasted my time or money on that site. Customer services is horrible keeps giving me the run around on their screw up. Copyright © 2020 Consumers Unified LLC. A link has directed you to this review. I ordered my standard size of Crocs and paid to have them mailed to me. I can’t believe I’m sitting here writing this. I ordered Crocs through their website and they were sent to the wrong address I called Crocs to change the address within an hour of placing the order and they told me that they couldn't do anything about it being that they don't make changes to orders then the CSR says that they could try and cancel the order but it was up to the warehouse as to if they're going to honor the cancellation and if not the order will go out for shipping. I was told the order was still in the Netherlands but they can't give me any more information nor can they tell me any approximate delivery date. Great comfy shoes. They claim these are "relaxed fit." 8 % 4 Rated 4 stars out of 5. Finally Alexander said if I returned the CROCS they would send the correct size. Don't bother wasting your time or money on this awful website. Crocs are a relaxed fit - meaning this clog is suppose to fit lose. I would not however wear these as shower shoes. Crocs actually sizing do not reflect UK sizing. I’d be intentional with selecting a size though, since the wide fit made some tasks harder for me to do while wearing them. And I also can’t believe that so many people have experienced the same thing I have. previous item ‹ next item › zoom in undefined. Crocs has a consumer rating of 2 stars from 28 reviews indicating that most customers are generally dissatisfied with their purchases. Comfortable & Tough. Now it will take 10-14 days to get my refund. Reply. 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